At Kennedy Security, we are honoured to have received many accolades over the years from our peers, valued customers and industry bodies for providing quality security services.

Recognised qualifications, awards and accreditations not only display our ability to provide quality security solutions, they also empower our clients with the knowledge that their security is in a safe pair of hands. At Kennedy Security, quality is at the core of everything we do.

Awards & Accreditations held by Kennedy Security include:

  • Finalist in “Specialist FM Service Provider of the Year” 2019
  • Finalist in “Client and Service Provider Partnership of the Year” 2019
  • Finalist in “Specialist FM Provider of the Year” 2018
  • Finalist in Security and Fire Awards Excellence 2018 London
  • Private Security Authority Licensed – Number 00012
  • Winner of “Best Private Security Company” 2014
  • Winner of “Excellence in Customer Service” 2014
  • Winner of “Overall Excellence in Facilities Management” 2014
  • Shortlisted for “Best Private Security Company Award” 2015
  • Shortlisted for “Excellence in Customer Service” & “Specialist FM Service Provider” Award 2016
  • Qualsec Gold Award Winner
  • PSA 28:2013 Door Supervisor and Static Guard
  • PSA 39: 2014 Door Supervisor and Static Guard (Event)
  • I.S. EN ISO 9001:2008 Accredited

Providing  quality security services is more than just a business for Kennedy Security, it’s our passion.

Award Winning Guarding Company

Award Winning Guarding Company

A good guarding security company is less about “having guards on site” and more about whether it can deliver consistent risk control, professionalism, accountability, and operational discipline across time and staff changes.

Award Winning Guarding Company: Here are the key attributes that matter in practice:

1. Proper licensing, compliance, and governance

This is the baseline filter.

A strong company will have:

  • Valid security contractor licensing (e.g., PSA in Ireland where applicable)
  • Fully licensed individual guards
  • Public and employer liability insurance
  • Clear health & safety systems
  • Documented policies and procedures

If compliance feels vague or “paper-thin,” that usually reflects operational quality too.

2. Reliable staffing and low turnover

Guarding is a people-driven service, so consistency matters more than almost anything else.

Look for:

  • Stable workforce (low churn)
  • Consistent site assignment (same guards returning)
  • Strong retention rates
  • Proper shift planning (not last-minute scrambling)
  • Backup staff pools that don’t dilute quality

High turnover usually leads to mistakes, weak site knowledge, and poor accountability.

3. Strong supervision and management structure

A site is only as good as its oversight.

Good companies provide:

  • Field supervisors who actively check sites
  • Clear reporting lines (guard → supervisor → operations manager)
  • Regular audits and inspections
  • Real accountability for underperformance
  • Fast escalation pathways when issues arise

If management is invisible, standards tend to drift quickly.

4. Guard professionalism and behaviour

This is the most visible element, but also one of the most misunderstood.

Good guards should demonstrate:

  • Calm, controlled presence (not aggression)
  • Strong communication skills
  • Conflict de-escalation ability
  • Customer awareness (especially in public-facing sites)
  • Appropriate authority without ego
  • Consistent professionalism under pressure

The best guards prevent incidents rather than “handle” them.

5. Training beyond the minimum standard

Basic licensing training is not enough for quality service.

Stronger companies invest in:

  • Conflict management and de-escalation
  • Incident response and reporting
  • Customer service skills
  • First aid and emergency response
  • Site-specific training (retail, office, construction, etc.)
  • Fire safety awareness / evacuation procedures

Training depth often correlates directly with incident quality.

6. Clear operating procedures (SOPs)

Good guarding companies are process-driven.

They should have documented procedures for:

  • Patrolling routines
  • Access control and visitor management
  • Incident handling and escalation
  • Alarm response on site
  • Reporting standards
  • Shift handovers
  • Emergency procedures

If procedures are informal or inconsistent, service quality will vary by guard.

7. Incident reporting and accountability

A professional company treats documentation seriously.

Expect:

  • Time-stamped incident reports
  • Clear narrative structure (what happened, actions taken, outcome)
  • Evidence handling protocols
  • Supervisor review of incidents
  • Client reporting dashboards or summaries

Poor reporting usually hides poor performance.

8. Communication systems and responsiveness

Good guarding operations stay connected.

Look for:

  • Reliable radio systems or digital comms
  • 24/7 control room or operations contact
  • Fast escalation when issues arise
  • Clear instructions during incidents
  • Structured shift handovers

Communication breakdown is a common failure point in weak providers.

9. Site understanding and risk awareness

Good companies don’t treat every site the same.

They should:

  • Conduct proper site assessments
  • Identify vulnerabilities (entry points, blind spots, peak risks)
  • Adjust guarding approach by site type
  • Understand industry-specific risks (retail theft vs construction theft vs office access control)

A “one-size-fits-all guard” approach is a red flag.

10. Accountability and performance measurement

Strong providers measure what they do.

They track:

  • Attendance and punctuality
  • Incident frequency and severity
  • Patrol completion (where applicable)
  • Response times
  • Client feedback
  • Supervisor audit results

Without KPIs, performance is subjective and inconsistent.

11. Technology use (where appropriate)

Modern guarding companies often support operations with:

  • Digital incident reporting systems
  • Guard tour verification tools (QR/NFC checkpoints)
  • GPS tracking (for mobile supervisors or patrols)
  • Body-worn cameras (for higher-risk environments)
  • Visitor management systems (in corporate settings)

Technology improves transparency and reduces disputes.

12. Strong client service culture

Security is also a service industry.

Good companies:

  • Respond quickly to client requests
  • Adapt staffing levels when needed
  • Communicate clearly and proactively
  • Treat issues as partnership problems, not complaints
  • Provide regular service reviews

Poor communication from management is often a warning sign of deeper operational issues.

13. Appropriate deployment model

A good company matches guard type to environment:

  • Static guarding (lobbies, entrances, sites)
  • Retail security (loss prevention + customer interaction)
  • Construction site security (perimeter control, deterrence)
  • Corporate security (front-of-house + access control)
  • Event security (temporary crowd control)

If they deploy the same type of guard everywhere, quality usually suffers.

14. Stability under pressure

Strong providers handle:

  • Staff sickness or absence
  • Peak demand periods
  • Incident-heavy shifts
  • Emergency callouts
  • Multiple-site coordination

Weak providers collapse operationally when things get busy.

15. Insurance and liability protection

This is essential risk protection.

Verify:

  • Public liability insurance
  • Employer liability insurance
  • Professional indemnity (where applicable)
  • Clear contractual liability terms

Security failures can become legal and financial issues quickly.

Award Winning Guarding Company